Everything You Need to Know
Is the initial consultation really free?
Yes. Your initial online consultation with me is completely complimentary. It’s a chance for us to talk about what you’re looking for, your preferences and budget, and whether personal gemstone sourcing is right for you.
Do I need to know exactly what gemstone I want?
Not at all. You might come to me knowing exactly what you want, or simply with a colour, shape or feeling in mind. Part of our consultation is turning those ideas into a clear gemstone brief I can take with me.
What does the $300 sourcing fee cover?
The $300 is a professional sourcing fee for my time, expertise and personalised search on your behalf. It covers the creation of your sourcing brief, professional sourcing and assessment of potential gemstones, communication with you throughout the search and guidance through your selection.
Does the $300 come off the price of my gemstone?
No. The sourcing fee is separate from the purchase price of your gemstone and is not credited towards your stone.
How much do I need to spend on my gemstone?
Gemstone prices vary considerably depending on the type of stone, size, colour, quality and other characteristics. We'll discuss your budget during your complimentary consultation so I can establish realistic parameters before I begin searching.
How will I see gemstones while you're in Bangkok?
When I find a stone I believe is worth showing you, I'll send videos and we'll talk about it together. WhatsApp is my preferred platform because it makes sharing videos and having conversations while I'm sourcing simple and immediate.
Do I have to make a decision while you're in Bangkok?
If I find a gemstone you love, you may need to make your decision fairly quickly, as suppliers can’t always guarantee they’ll hold a stone. I’ll share videos and details with you so we can discuss the stone together before you decide.
Having funds ready means that if we find “the one,” we can act promptly to secure it for you.
What happens if you don't find my gemstone in Bangkok?
My search doesn't end when I leave Bangkok. If I don't find a stone that meets your brief during those days, I'll continue searching through my established network of gemstone suppliers.
Can I use the service if I don't live in Adelaide?
Absolutely. The service has been designed to be available Australia-wide, with your initial consultation taking place online.
Can Metal & Stone Jewellers make my gemstone into jewellery?
Yes. If you'd like to take the next step, we can design a bespoke Metal & Stone piece around your gemstone once it has been secured.


