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Frequently Asked Questions
Engagement & Wedding Rings
Our timeframe is usually 6 - 8 weeks. Timeframes can increase from October to December.
We can determine finger size during your consultation. For an online order please refer to our Ring Size Guide. For a surprise proposal there are a few ways we can help, please contact us for further tips.
Yes absolutely! We specialise is custom wedding bands made to complement your engagement ring.
Custom Jewellery Orders
Crafting of your ring typically takes 6-8 weeks, with expediting options available if you need it sooner. Please note that shipping is not included within this date. If you wish to ship internationally please contact us for timeframes.
At Metal & Stone Jewellers, we specialise in creating new custom-designed pieces using gemstones that we have personally sourced and vetted. This ensures that every stone meets our strict standards for authenticity, quality, and durability. For this reason, we do not offer remodelling services using clients’ existing gold or gemstones. Our focus remains on delivering heirloom-quality pieces crafted with materials we can fully guarantee.
Shipping
Yes! At Metal & Stone Jewellers, we offer free international shipping on all orders, including those for the perfect diamond engagement ring.
Crafting of your ring typically takes 6-8 weeks, with expediting options available if you need it sooner. Please note that shipping is not included within this date. If you wish to ship internationally please contact us for timeframes.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Services
Yes we do offer repairs at our Strathalbyn workshop. To book a repair appointment please contact us.
We do not take in repairs at our Adelaide studio.
Please note we are By Appointment only at our Adelaide and Strathalbyn studios. Please contact us on 08 85363653 to book a time.